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Troubleshooting FAQ

If you’re having trouble with Landkind, continue reading for solutions to common problems.

There is a dedicated page for Mobile App specific troubleshooting.

Workflow not showing

Can’t see a specific workflow or function? Try logging in using an incognito browser.

If the problem persists, then try clearing your cache before logging in again:

On Chrome:

  1. Click on the three-dot context menu in the top right corner

  2. Click on Clear browsing data…

  3. Select Advanced

  4. Ensure all fields are ticked

  5. Click Clear data

Screenshot of the browser settings where you can clear the browser cache

Still can’t see what you are looking for? You might not have permissions, contact your admin to find out.

Still having problems…..?

Click the Contact Us button in the bottom right of the screen and log a ticket with our help desk.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.