Frequently Asked Questions

Can I use my own farm data on the platform?

If you have your own data, whether stored as a Shapefile, KML, or another type. We can import it into our system so you can get started. Please contact us to make this happen.

What should I do if I encounter a problem and want to get in contact with you?

Please contact us, the best way to do it is using one of these links depending on the nature of the issue.

If you experience any technical problems, please visit Technical Support

If you need to invite a new user, having issues with an expired invite, have forgotten your password or are having any other login problems, please visit Logins/Invites or view our help notes here: Signing Up and Signing In

If you have found a bug, please report it by visiting Report A Bug

For any other questions, please visit Other Questions

I want to suggest a new feature that I would like to use

We are always eager to hear what new features could bring value to your operation. Please visit (Suggest A New Feature ) this link and let us know your ideas.

Suggest Improvements

Like with new ideas for features, we are also eager to hear of improvements that could be made. Please let us know what areas could be better by visiting this link Suggest Improvement

The base imagery is old, is there anything that can be done about this?

The base imagery is typically updated every 2-4 years which can often cause recent changes to not be seen. Depending on the size and steepness of your property we could use our drones to capture fresh imagery to be uploaded into your property. If you are interested please feel free to contact us via this link and mention you are after new imagery only (GPSit Mapping Estimates).

Note: If you have already had you farm flown in the past, the old imagery will still be accessible.