Error codes
Error code | When it occurs | Cause |
|---|---|---|
1 - # | When initialising or taking a scan | Low battery |
2 - # | When initialising | Safety cap was not fitted during initialising |
3 | When taking a scan | Value is beyond expected range |
4 - # | When taking a scan | Too much light has entered the sensor. Ensure the fruit is held in the rubber cradle and re-scan the fruit |
5 - # | When taking a scan | Fruit is excessively damaged, too hard, or misshapen. Ensure the fruit is of normal quality and re-scan the fruit |
rEF | When taking a scan | The device temperature has increased or decreased significantly since it was initialised. Close the cap and restart the device to reinitialise. |